Quality Development Program for Manufacturing
About this Program
The Quality Development Program, was launched in 2015. This program is structured around the individual levels of responsibilities reporting to today’s typical Quality Manager and clarifies the roles of Quality Control, Quality Assurance & Quality Management.
We have defined a detailed roadmap for the development of quality professionals in the Manufacturing Industry, South Africa.
Your development roadmap starts with a Level Two Certificate in Quality Control which is followed by the Level Three Certificate in Quality Assurance and could ultimately lead to a Level Four Certificate in Quality Management.
Our program is structured around the individual levels of responsibility, reporting to today’s typical quality managers and clarifies the roles of quality control, quality assurance and, quality management in our organisation today.
We offer public courses to individuals as well as inhouse training to 10 or more delegates.
Level 2
Certificate
In Quality Control
For Inspectors Technicians Team Leaders
The focus of this certificate program is to equip the quality inspector / team leader with the tools to effectively solve quality problems. Learners are taught how to use statistical data to errors, and problem-solving techniques to confidently run a Quality Circle to address these problems at a shop floor level.
Topics Covered:
- B41 - Introduction to Quality Control.
- B90 - Introduction to Statistical Techniques.
- B91 - Introduction to Statistical Process Control (SPC).
- B79 - A3 Problem Solving.
Level 3
Certificate
in Quality Assurance
For Quality Engineers Technician Supervisors
The focus of this certificate program is Quality from a systems perspective. The requirements of ISO 9001 and that of internal auditing are covered in detail. In addition to this the learner is also introduced to the core tools of “Advanced Product Quality Planning (APQP), which will enable the learner to design a process “Right First Time” utilizing the FMEA and Control Plan principles.
Topics Covered:
- B48 - ISO 9001 Requirements.
- B24 - Knowledge Management.
- B16 - Internal Auditing
- B92 - Advanced Quality Techniques.
- B77 - Advanced Product Quality Planning (APQP)
Level 4
Certificate
in Quality Management
For Quality Managers
This program focuses on Continuous Improvement by setting departmental Key Performance Indicators (KPI’s) and measurements. The current and future Quality Manager are taught the principles of developing a Quality Strategy, as well as Lean Manufacturing to initiate and sustain those continuous improvement programs.
Topics Covered:
- B38 - Development of a QM System.
- B58 - Organizational Excellence.
- B93 - Policy Deployment (Hoshin Kanri)
- B74 - Lean in Manufacturing / Services.
- B01 - Cost of Quality