Dr Richard Hayward is a retired headmaster.  His doctoral thesis was a study of using quality principles and practices in school leadership.  Since his retirement, Richard has written for publications on education issues.  Under the aegis of SAQI, he does leadership and management programmes at schools across the country.

He is also the author of the book Making Quality Education happen: a how-to guide for every teacher book, which can be obtained at R40-00 to cover postage. This book was generously sponsored by Caxton and the CTP Group.  He can be contacted at 011 888 3262 or rpdhayward@yahoo.com.